DELIVERY INFORMATION

Where is my order?

Once your order is placed and processed, you would receive an SMS & email confirmation which includes all the relevant tracking details regarding your order.

How long will delivery take?

Our order are been shipped by air so it usually takes 2 to 4 working days to get the order delivered

What if I don’t receive tracking details?

If you didn’t not receive the tracking number after placing the order, get the tracking number by either emailing us at [email protected] or whatsapp: +917738986732.

What shipping provider do you use?

Our shipping partners are Blue Dart, Weshyp Delhivery Air Express & Xpress bee

MY ORDER INFORMATION

How can I pay for my order?

We also offer Cash on Delivery (CoD).

We accept payment for your order from the following credit and debit cards: Visa, Visa Debit, MasterCard

Why was my order cancelled

In some cases you might have not mentioned your address or contact details properly . Delivery guys doesn’t deliver to such addresses and cancels your order.

Can I change or cancel my order?

Email us at [email protected] or whatsapp : +917738986732 within 12 hours of order placed.

I received a wrong/faulty item or an incomplete order?

In a rare case that you have received a wrong/faulty item or an incomplete order, please contact our friendly staff at [email protected] or whatsapp : +917738986732 and outline that you’re reporting a FAULTY item in the subject of your email. We will arrange a free collection from you with blue dart or any other courier service, depending on the location. We will need the following details from you in order to proceed with replacing your faulty item

  • Your Order ID number
  • Pictures evidence of the faulty item
  • Description of the issues you have with the faulty item

  • Any relevant contact information

 

EXCHANGES

How do I return the product if I don’t like it?

WOLFIT offers hassle-free Exchanges. Please read more about it on our EXCHANGE policy

How can I exchange order of incorrect size, color or item itself?

If for any reason you are not satisfied with the product color or size and want to exchange, please make sure you email us at [email protected] or whatsapp : +917738986732. Items must be sent back to us in the original condition with all tags within 7 days of receiving your order.
WOLFIT wants its customer to have a smooth shopping experience. We offer free exchanges for our customers for wrong sizes or faulty product.

How can I get refund for my product?

We don’t provide refunds as mentioned in our “return link” policy instead we provide a store credit of equal value.

OTHER INFO

Where is your shop or any store?

There are no physical retailers that stocks our products. However, if you’re interested in being an exclusive Wolfit retailer, feel free to message our friendly staff at [email protected] or whatsapp : +917738986732.

I have mailed/whatsapp you but have not heard back yet!!

We can’t wait to get in touch with you and will be more than happy to assist you, please bear with us as we receive a high volume of emails and orders. We will get back to your query as soon as possible.

You can also reach us on whatsapp : +917738986732 for faster response.

Anything we haven’t answered?

Drop us a message at:

Email: [email protected]
WhatsApp: +91 7738986732

We will get back to you as soon as possible.